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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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annette shoemaker

August 31, 2024

5  out of  5
rating by annette shoemaker
"Meredith was so kind and helpful. I highly recommend this company!"
We responded:
"Annette, thank you for your kind words and recommendation. I'm happy to hear that Meredith was able to assist you so well. We appreciate your support and look forward to helping you with any future needs. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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bahattin çelik

August 30, 2024

5  out of  5
rating by bahattin çelik
"Good and friendly, helpful"
We responded:
"Thank you, Bahattin, for your kind review. I'm glad you found our service friendly and helpful. If you need any further assistance, feel free to reach out. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Madison Plaisted

August 30, 2024

5  out of  5
rating by Madison Plaisted
"I had the pleasure of working with Caitlyn for my insurance needs. She was very helpful, knowledgeable, friendly and made the process smooth."
We responded:
"Madison, thank you for your wonderful review! I'm glad Caitlyn could assist you with your insurance needs and make the process smooth. Your positive feedback about her helpfulness, knowledge, and friendliness means a lot to us. If you have any further questions or need assistance in the future, our office is here to help. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Bob Watkins

August 29, 2024

5  out of  5
rating by Bob Watkins
"It's their great service that keeps me a customer. Anytime I have questions, they always give great guidance and insightful answers. By the way, I've tested the waters, and they have always had the lowest price as well."
We responded:
"Bob, thank you for your kind words and for being a loyal customer! I'm glad our team has been able to provide you with great service and insightful answers to your questions. It's also wonderful to know that our pricing has been competitive for you. We're here for any future needs or questions you might have. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Paul Linnik

August 29, 2024

5  out of  5
rating by Paul Linnik
"Heather is very helpful and responsive agent."
We responded:
"Paul, thank you for your kind words! I'm happy to hear that Heather has been helpful and responsive. We appreciate your feedback and look forward to assisting you with any future needs. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Joyce Krawczyk

August 23, 2024

5  out of  5
rating by Joyce Krawczyk
"I dealt with Meredith at State Farm and she made the process quick and easy and actually answered the phone rather than sending me to voice Mail."
We responded:
"Joyce, thank you for your wonderful review. I'm glad Meredith could make the process quick and easy for you. We appreciate your feedback and are always here to help with any future needs. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Christian Morton

August 23, 2024

5  out of  5
rating by Christian Morton
"Meredeth, provided a quick and competent service while resolving my immediate request. Thank you."
We responded:
"Christian, thank you for your review. I'm glad Meredeth was able to provide quick and competent service for your request. We appreciate your feedback and look forward to assisting you with any future needs. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Josh Cabana

August 21, 2024

5  out of  5
rating by Josh Cabana
"Great customer service and follow up!"
We responded:
"Josh, thank you for your kind words and the 5-star rating. I'm glad you appreciated our customer service and follow-up. If you need any further assistance, we're here to help. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Jon Carter Flanary

August 19, 2024

5  out of  5
rating by Jon Carter Flanary
"Got a quote fast and easy, signed up for a policy at a decent price, didnt take 15 minutes! And Caitlin rocks, she is super sweet and professional!"
We responded:
"Jon, thank you for your positive review! I'm glad you found the process fast and easy, and that Caitlin provided you with professional and sweet service. We appreciate your feedback and are here for any future needs you may have. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Bryce Dempsey

August 15, 2024

5  out of  5
rating by Bryce Dempsey
"Very helpful with getting me the best deals possible, and extremely friendly! Also very good prices compared to other companies."
We responded:
"Hey Bryce, Thanks for the awesome review! I'm glad we could help you find great deals and provide friendly service. It's great to know you're happy with our prices compared to other companies. If you need anything else, feel free to reach out. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Emma Chandlee

August 13, 2024

5  out of  5
rating by Emma Chandlee
"Meredith has been super helpful!"
We responded:
"Hey Emma, Thanks for the awesome review! I'm glad Meredith could help you out! If you need anything else, we're here for you. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Cassidy Caldwell

August 12, 2024

5  out of  5
rating by Cassidy Caldwell
"Cait was super personable and quick at getting me a quote! Thanks so much! :)"
We responded:
"Hey Cassidy! Thanks for the awesome review! I'm glad Cait could help you out quickly and make the process enjoyable. If you need anything else, we're here for you! - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Frank Risk

August 8, 2024

5  out of  5
rating by Frank Risk
"Shannon and her team are awesome to work with. They are fast and efficient when adding a vehicle. It is a pleasure to do business with Shannon, Heather and the rest of the team!"
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Carolyn Duncan

August 7, 2024

5  out of  5
rating by Carolyn Duncan
"Meredith, was great to work with on our daughter’s renters policy. We have several plans with this office and everyone is very helpful when we call. Thank you so much."
We responded:
"Hi Carolyn! Thanks so much for your awesome review! I'm glad Meredith could help with your daughter's renters policy. It's great to know our team is always helpful when you call. If you need anything else, we're here for you! - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Rich King

August 6, 2024

5  out of  5
rating by Rich King
"Awesome experience every time. Shannon & her staff are incredible to work with. Highly recommend."
We responded:
"Hey Rich, thanks a lot for the awesome review! I'm so glad you had a great experience with our team. We appreciate your recommendation and are always here to help with any of your insurance needs! - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Elchin V

August 6, 2024

5  out of  5
rating by Elchin V
"Heather did a great job following and clearing minor issues i had with DMV. overall a great broker to work with. thanks"
We responded:
"Elchin, thank you for your shoutout to Heather! I'm glad she was able to assist you and make your experience positive overall. We appreciate your feedback and are here to help whenever you need us! - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
Profile photo of Antonella Douglas

Antonella Douglas

August 5, 2024

5  out of  5
rating by Antonella Douglas
"Meredith was great! She helped me to get a renters policy for my daughter in a very short time! Really appreciate all her help!"
We responded:
"Hi Antonella! I'm so glad Meredith could assist you quickly with your daughter's renters policy! We appreciate your kind words and are always here if you need anything else. Thanks for choosing us! - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Gina Moseley

July 19, 2024

5  out of  5
rating by Gina Moseley
"Quick results are always nice. You get that."
We responded:
"Gina, thanks for the awesome review! We're glad you appreciate the quick results. If you ever need anything else, we're here for you! Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Marianne Giannott

July 11, 2024

5  out of  5
rating by Marianne Giannott
"Meredith and the entire Baymeadows State Farm office were so communicative and streamlined everything for me with the information I supplied. It was the easiest, and most cost effective insurance experience in a very long time! Thank you!"
We responded:
"Marianne, thank you for sharing your positive experience with Meredith and our Baymeadows office! We are overjoyed to see reviews like this! Our team is glad to hear that you found our service communicative and streamlined, making your insurance experience easy and cost-effective. We look forward to assisting you with any future insurance needs! - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
Profile photo of Frank Howard

Frank Howard

July 9, 2024

5  out of  5
rating by Frank Howard
"Ms.Olson was very helpful with getting me into the right policy. I was very happy with the way things went!"
We responded:
"Thank you, Frank, for sharing your positive experience with finding the right policy! I'm glad everything went smoothly and that you're satisfied with our service. If you ever need assistance in the future, feel free to reach out. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Jeffrey Whipple

July 3, 2024

5  out of  5
rating by Jeffrey Whipple
"Great service. Meredith was amazing to work with . Thank you so much"
We responded:
"Thank you for your positive feedback, Jeffrey! I'm glad Meredith provided you with amazing service. We appreciate your kind words and are here for any future insurance needs you may have. Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Gerardo Leon

July 3, 2024

5  out of  5
rating by Gerardo Leon
"Very profecional just what i need.im very happy. Thanks"
We responded:
"Thank you for your positive feedback, Gerardo! We're here for you whenever you need assistance in the future. Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Tonya Zipperer

June 28, 2024

5  out of  5
rating by Tonya Zipperer
"Highly recommend Meredith, she’s great!"
We responded:
"Tonya, I'm thrilled you had a great experience with Meredith! Our team is pleased to have provided you with exceptional service. We're grateful for your recommendation and look forward to assisting you further. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
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Terri Nobile

June 26, 2024

5  out of  5
rating by Terri Nobile
"This is such a great office and staff! Meredith was awesome and stayed on top of me so that I would keep all my discounts, she definitely went the extra mile, Thanks Meredith!!!"
We responded:
"Terri, your review means a lot to us! I'm pleased to hear that Meredith provided exceptional service and helped you maximize your discounts. We're grateful for your kind words and look forward to assisting you with your insurance needs in the future! - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
Profile photo of Jojo Joseph

Jojo Joseph

June 26, 2024

5  out of  5
rating by Jojo Joseph
"I recently had the pleasure of working with Meredith Mancuso for my insurance needs, and I couldn't be happier with the service provided. Meredith stands out due to her exceptional knowledge of the insurance industry and the variety of products available. What impressed me most was her promptness in handling my queries and concerns; she was always quick to respond and thorough in her explanations, making sure I fully understood my options. I highly recommend Meredith Mancuso to anyone looking for a reliable and knowledgeable insurance agent who truly cares about her clients."
We responded:
"Jojo, I'm thrilled to hear about your fantastic experience working with Meredith for your insurance needs! Her exceptional knowledge and prompt responses truly set her apart. We're grateful for your recommendation and look forward to assisting you with any future insurance needs. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"