State Farm® Insurance Agent Shannon Olson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robert Bryan
November 19, 2024
5
out of
5
rating by Robert Bryan
"Great service."
We responded:
"Robert, thank you for your review! I'm glad you had a great experience with our service. If you ever need anything else, we're here to help. - Shannon Olson - State Farm Insurance Agent, Saint Augustine, FL"
Kasi Viswanathan
November 18, 2024
5
out of
5
rating by Kasi Viswanathan
"Cait provided exceptional service! I asked her to revise the coverage and coverage levels for both of my cars several times, and she was incredibly patient throughout the process. She not only offered a competitive quote but also made sure I received all possible discounts. Cait was always prompt in responding to my calls and emails, making the entire experience smooth and hassle-free. Her professionalism, friendliness, and willingness to go the extra mile truly stood out. I highly recommend Cait to anyone needing a reliable and supportive insurance agent!"
We responded:
"Kasi, thank you for sharing your experience! I'm glad to hear that Cait provided exceptional service and was able to assist you with revising your car coverage multiple times. Her patience, professionalism, and dedication to ensuring you received all possible discounts are truly commendable. We're happy that she made the process smooth and hassle-free for you. Your recommendation means a lot to us. If you need any further assistance, don't hesitate to reach out! - Shannon Olson - State Farm Insurance Agent, Saint Augustine, FL"
Rita Richa
November 18, 2024
5
out of
5
rating by Rita Richa
"Cait provided five star service and makes insurance policy changes new plans and communication a 10/10 experience!"
We responded:
"Rita, thank you for your wonderful review! I'm glad to hear that Cait provided such excellent service and made your experience with policy changes and new plans so positive. We truly appreciate your feedback and are grateful to have Cait on our team. - Shannon Olson - State Farm Insurance Agent, Saint Augustine, FL"
Joel Ramirez
November 15, 2024
5
out of
5
rating by Joel Ramirez
"Just wonderfull people with the best intentions! All the best to Shannon Olson office staff!"
We responded:
"Joel, thank you so much for your kind words! I'm glad to hear you had such a positive experience with our team. We truly appreciate your support and well wishes. If you ever need anything in the future, don't hesitate to reach out. - Shannon Olson - State Farm Insurance Agent, Saint Augustine, FL"
Jennie Fight
November 7, 2024
5
out of
5
rating by Jennie Fight
"Meredith was such a great help transferring my condo insurance for me. I have not met her personally but I love the way she is so attentive to her clients. I'm glad she is handling my accounts for my car and condo. Thank you so much."
We responded:
"Jennie, thank you for the wonderful review! I'm happy to know you had a great experience with our office. If you ever need any further assistance, feel free to reach out. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
Faith Timbie
November 6, 2024
5
out of
5
rating by Faith Timbie
"I highly recommend Meredith. She was so helpful throughout the whole process. Very kind and collective and understood my willingness to wait till I got paid to go with yalls services. Great Job!!!!!!!"
We responded:
"Thank you, Faith! I'm glad to hear that Meredith was able to assist you so effectively. Her kindness and understanding are truly valued in our office. We appreciate your recommendation and are here for any insurance needs you may have. - Shannon Olson - State Farm Insurance Agent, Saint Augustine, FL"
Averi sivak
October 29, 2024
5
out of
5
rating by Averi sivak
"SO helpful and sweet!"
We responded:
"Averi, thank you for your kind words! I'm glad you found our service helpful and sweet. We appreciate your feedback and look forward to assisting you with any future needs. - Shannon Olson - State Farm Insurance Agent, Saint Augustine, FL"
Wendy VanDerSloot
October 22, 2024
5
out of
5
rating by Wendy VanDerSloot
"My insurance went up this year so I was looking online for a lower cost insurance! I received a reply from Merideth from State Farm! She took less than a few minutes to give us a quote and she was very confident! My husband and I talked it over and decided we would save more by changing policies! We are very happy with our new insurance policy!"
We responded:
"Wendy, thank you for sharing your experience! I'm glad Merideth could assist you so efficiently and confidently. It's wonderful to know that you and your husband are happy with your new policy and the savings it brings. If you have any questions or need further assistance, our office is here to help. - Shannon Olson - State Farm Insurance Agent, Saint Augustine, FL"
Khang Vo
October 14, 2024
5
out of
5
rating by Khang Vo
"I love Cait, she is very nice lady , very patient and big helper!❤️"
We responded:
"Thank you, Khang! We're glad to hear that Cait has been such a big help and that you appreciate her patience and kindness. Your feedback means a lot to us. If you ever need anything else, we're here for you! - Shannon Olson - State Farm Insurance Agent, Saint Augustine, FL"
Nadia Gassman
October 12, 2024
5
out of
5
rating by Nadia Gassman
"I had a great experience working with Meredith. She was knowledgeable, responsive, and took the time to explain my options clearly. Meredith helped me find the right coverage tailored to my needs and made the process cert easy. I highly recommend her for anyone looking for reliable insurance guidance!"
We responded:
"Nadia, thank you for your wonderful review! I'm glad to hear that Meredith was able to assist you so effectively. Her knowledge and responsiveness are truly assets to our team. It's great that she could make the process easy and help you find the right coverage tailored to your needs. We appreciate your recommendation and are here for any future insurance needs you may have! - Shannon Olson - State Farm Insurance Agent, Saint Augustine, FL"
India Anderson
October 8, 2024
5
out of
5
rating by India Anderson
"Meredith was great with working with me to add a new car to my insurance plan. Shannon's office is wonderful and I've been working with them for the past 3 years."
We responded:
"Thank you, India, for your kind words! I'm glad Meredith could assist you with adding your new car to your insurance plan. It's wonderful to know you've had a positive experience with our office over the past three years. We're here to help with any insurance needs or questions you might have. - Shannon Olson - State Farm Insurance Agent, Saint Augustine, FL"
David Perez
October 7, 2024
5
out of
5
rating by David Perez
"The team at State Farm was amazing. I needed coverage on a car and gave them very short notice. They responded incredibly quick, were extremely informative, and friendly. Special thanks to Cait and the team . I highly recommend them. David P."
We responded:
"David, Thank you so much for your wonderful review! I'm glad our team could assist you quickly with your car coverage, especially on short notice. Cait and the rest of the team truly appreciate your kind words. Your recommendation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Shannon Olson - State Farm Insurance Agent, Saint Augustine, FL"
Joseph Cerni
September 20, 2024
5
out of
5
rating by Joseph Cerni
"Quickly responds and very knowledgeable. A pleasure to work with!"
We responded:
"Joseph, thank you for your kind words! I'm glad you found our team knowledgeable and responsive. It's always a pleasure working with you. If you ever need further assistance, we're here to help! - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
Justin Evangelista
September 19, 2024
5
out of
5
rating by Justin Evangelista
"It was my fiancée and I’s first time purchasing home and auto insurance, so it was a bit intimidating to say the least. Cait did an excellent job serving as our agent. She was kind and warm over the phone, and was able to answer all our questions thoroughly. She simplified the coverages and policies of our plan and made it super easy to understand. She is great at communicating, responsive, and is easy to get a hold of. She’s does awesome work and we would recommend her services to anyone else in need of a policy!"
We responded:
"Justin, thank you for your wonderful review! I'm glad Cait was able to make your first experience with home and auto insurance smooth and understandable. It's great to know she was kind, thorough, and responsive throughout the process. We appreciate your recommendation and are here for any insurance needs or questions you might have! - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
Pulkit Mathur
September 18, 2024
5
out of
5
rating by Pulkit Mathur
"Meredith is a pleasure to work with and is always available to answer my questions. Getting set up with a policy for my cars and home insurance was a breeze thanks to her. Great insurance company and equally great people that work there!"
We responded:
"Hi Pulkit, Meredith is indeed a fantastic part of our team, and we're glad to hear she made setting up your auto and home insurance policies so easy. We strive to provide excellent service and it's great to know you had such a positive experience with us. If you ever have more questions or need further assistance, we're always here to help! - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
Cheryl McKnight
September 17, 2024
5
out of
5
rating by Cheryl McKnight
"Cait with State Farm has been wonderful to work with! She has been very helpful and informative when setting up my new policy."
We responded:
"Cheryl, I'm so happy to hear that Cait has been helpful and informative while setting up your new policy! We're grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
Ryan Towler
September 13, 2024
5
out of
5
rating by Ryan Towler
"Cait at State Farm was great. Best insurance agent I’ve talked to (better than Chuck Norris that’s for sure). She was awesome and very patient with me as it took me a couple months to get back with her."
We responded:
"Ryan, thank you for your fantastic review! I'm glad Cait provided you with such excellent service and patience. If you have any further questions or need assistance in the future, our office is here to help! - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
Ramona Henriquez
September 9, 2024
5
out of
5
rating by Ramona Henriquez
"I had the best agent ever. Thank you for your support and patience. I feel a lot better now. Bless you!Hollye you rock."
annette shoemaker
August 31, 2024
5
out of
5
rating by annette shoemaker
"Meredith was so kind and helpful. I highly recommend this company!"
We responded:
"Annette, thank you for your kind words and recommendation. I'm happy to hear that Meredith was able to assist you so well. We appreciate your support and look forward to helping you with any future needs. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
bahattin çelik
August 30, 2024
5
out of
5
rating by bahattin çelik
"Good and friendly, helpful"
We responded:
"Thank you, Bahattin, for your kind review. I'm glad you found our service friendly and helpful. If you need any further assistance, feel free to reach out. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
Madison Plaisted
August 30, 2024
5
out of
5
rating by Madison Plaisted
"I had the pleasure of working with Caitlyn for my insurance needs. She was very helpful, knowledgeable, friendly and made the process smooth."
We responded:
"Madison, thank you for your wonderful review! I'm glad Caitlyn could assist you with your insurance needs and make the process smooth. Your positive feedback about her helpfulness, knowledge, and friendliness means a lot to us. If you have any further questions or need assistance in the future, our office is here to help. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
Bob Watkins
August 29, 2024
5
out of
5
rating by Bob Watkins
"It's their great service that keeps me a customer. Anytime I have questions, they always give great guidance and insightful answers. By the way, I've tested the waters, and they have always had the lowest price as well."
We responded:
"Bob, thank you for your kind words and for being a loyal customer! I'm glad our team has been able to provide you with great service and insightful answers to your questions. It's also wonderful to know that our pricing has been competitive for you. We're here for any future needs or questions you might have. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
Paul Linnik
August 29, 2024
5
out of
5
rating by Paul Linnik
"Heather is very helpful and responsive agent."
We responded:
"Paul, thank you for your kind words! I'm happy to hear that Heather has been helpful and responsive. We appreciate your feedback and look forward to assisting you with any future needs. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
Joyce Krawczyk
August 23, 2024
5
out of
5
rating by Joyce Krawczyk
"I dealt with Meredith at State Farm and she made the process quick and easy and actually answered the phone rather than sending me to voice Mail."
We responded:
"Joyce, thank you for your wonderful review. I'm glad Meredith could make the process quick and easy for you. We appreciate your feedback and are always here to help with any future needs. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"
Christian Morton
August 23, 2024
5
out of
5
rating by Christian Morton
"Meredeth, provided a quick and competent service while resolving my immediate request. Thank you."
We responded:
"Christian, thank you for your review. I'm glad Meredeth was able to provide quick and competent service for your request. We appreciate your feedback and look forward to assisting you with any future needs. - Shannon Olson - State Farm Insurance Agent, Jacksonville, FL"