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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathryn Prince

Kathryn Prince

April 6, 2026

5  out of  5
rating by Kathryn Prince
"There is no better feeling than getting a lower rate on great coverage and having a friendly person assisting you with all your needs thank you, I look forward to a long time of friendship..kp"
We responded:
"Thank you, Kathryn! I'm happy to hear that you're satisfied with the coverage and rates. It's wonderful to know that our service has made a positive impact. Looking forward to continuing our relationship! Let us know if there's anything else we can do for you."
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t m

March 27, 2026

5  out of  5
rating by t m
"Shannon and her team do an excellent job. I was car shopping for weeks and would call them for quotes almost everyday. I appreciated their time and patience. I bought a car and now they are my new insurance agents."
We responded:
"Thank you! I'm glad the team was able to assist you with quotes and provide the patience you needed. We're excited to be your new insurance agents and look forward to supporting you with any future needs. Let us know if there's anything else we can do for you!"
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Hermanus aka Manus Louw

March 27, 2026

5  out of  5
rating by Hermanus aka Manus Louw
"Hannah was very precise and took her time explaining everything to me."
We responded:
"Thank you, Hermanus, for sharing your experience! I'm glad to hear that Hannah provided you with a thorough and clear explanation. Our team is dedicated to ensuring you have all the information you need. If you have any more questions or need assistance, feel free to reach out!"
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Jennifer Merchant

March 25, 2026

5  out of  5
rating by Jennifer Merchant
"We have been with State Farm for a few years now and Shannon is ALWAYS wonderful to work with! Hannah H. is always a peach! Thanks so much girls!"
We responded:
"Thank you, Jennifer! I'm so happy to hear that you've had such positive experiences with me and Hannah. Your kind words mean a lot to us. We're here for any of your insurance needs, so feel free to reach out anytime!"
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K G

March 17, 2026

5  out of  5
rating by K G
"Lais Barros did an amazing job assisting me with my new auto/renter's insurance plan. She is very knowledgeable and professional. She has excellent customer service skills and she goes above and beyond to help you."
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that Lais provided you with exceptional service and support for your insurance needs. Our team is dedicated to offering knowledgeable and professional assistance. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Meghan Haven

March 12, 2026

5  out of  5
rating by Meghan Haven
"Shannon and her team, especially Hannah are fantastic! So quick to respond and truly make everything so easy with the best rates. So grateful to them!"
We responded:
"Thank you, Meghan! I'm happy to hear that Shannon, Hannah, and the rest of the team have been able to provide you with quick responses and great rates. We appreciate your kind words and are grateful for your support. If you need anything else, feel free to reach out!"
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Maria Franco

March 11, 2026

5  out of  5
rating by Maria Franco
"I received excellent service, I appreciate it and recommend it."
We responded:
"Maria, thank you for your kind words! I'm happy to know you received excellent service and appreciate your recommendation. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
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Laura Smith

March 11, 2026

5  out of  5
rating by Laura Smith
"I worked with Lais Burros from this agency. She was outstanding. She was patient and understanding and answered all my questions even though I asked them multiple times. I would definitely recommend contacting her if you’re in the market for new insurance."
We responded:
"Laura, thank you for sharing your experience! I'm happy to hear that Lais provided such exceptional service and was able to assist you with all your questions. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Tony Mann

March 10, 2026

5  out of  5
rating by Tony Mann
"I love State Farm they're very helpful and always very kind responsive to my needs always takes the time to make sure I get what I need at a great value"
We responded:
"Thank you, Tony! Come by and visit us soon!"
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Zac and Dani Rothrock

March 10, 2026

5  out of  5
rating by Zac and Dani Rothrock
"So incredibly quick and helpful!"
We responded:
"Zac and Dani, thank you so much! We appreciate you sharing that the team was quick and helpful."
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Bethany Hackerman

March 9, 2026

5  out of  5
rating by Bethany Hackerman
"Hannah was very nice, patient, and knowledgeable with helping us set up renters insurance and transfer car insurance to this new location. She made the process easy and ensured all of our questions were answered. I highly recommend this State Farm office for any of your insurance needs."
We responded:
"Thank you, Bethany! I'm happy to hear that Hannah was able to assist you with setting up your insurance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jennie Clutterbuck

March 9, 2026

5  out of  5
rating by Jennie Clutterbuck
"I recently went back to State Farm auto insurance after cancelling with another company and I am happy I did. Hannah got back to me quickly, was friendly and professional and gave me plenty of details when I asked for them. She also presented me with options but wasn't pushy at all. I've used this office for a few years and they are always prompt and helpful. It's nice to know I can connect with an actual human quickly when I have questions or concerns and don't have to do everything online."
We responded:
"Thank you, Jennie, for sharing your experience! I'm glad to hear that Hannah provided you with friendly and professional service. It's wonderful to know that you appreciate the personal touch and prompt assistance our office offers. If you ever have more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Austin

March 9, 2026

5  out of  5
rating by Austin
"Ive had State Farm before with this office and loved the service and people. I went with someone else for a while just because i was on a tight budget and needed something cheaper. I reached back out to Shannon Olson office back in November and talked to Hannah, who was great and wonderful in helping me but the rate was a bit too high for me. She reached back out to me last week and was able to get me on a lower rate than before and I'm greateful for Hannah and her follow up. Great work, I will keep going with Shannon Olson's office as long as Hannah remains working there because of her amazing customer service, and follow up with me months after we initially spoke. 10/10"
We responded:
"Austin, thank you for sharing your experience! I'm happy to hear that Hannah was able to assist you and find a rate that works for you. Our team is dedicated to providing excellent service, and it's great to know that Hannah's efforts made a difference. We're here for you whenever you need us!"
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John Verrette

March 6, 2026

5  out of  5
rating by John Verrette
"Lais was fantastic.Very fun and informative. She didn’t try to upsell us on anything. No pressure and wanted to actually help us. Great rate, great policies, great girl."
We responded:
"Thank you for your review, John! I'm happy to hear that Lais provided you with a fun and informative experience. It's wonderful to know she made you feel comfortable and helped you find the right policies without any pressure. If you have any more questions or need assistance, feel free to reach out anytime!"
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Mrs. Sheena

March 5, 2026

5  out of  5
rating by Mrs. Sheena
"My agent is very knowledgeable about her job Always willing to answer and question i may have had. Shannon's communication skills are incredible. She worked with my schedule and she always informed me if anything changed. If you want a agent that goes above and beyond you need Shannon's Olson. Her ability to always show how much she cares for her clients and not treat her clients like a number made me switch to State Farm She is all around a great person very kind hearted and loving. Thanks for representing State Farm so well. No other company can compete or compare with State Farm with Shannon's Olson on the Team."
We responded:
"Thank you so much, Mrs. Sheena! I'm really happy to hear that you appreciate the dedication and care I strive to provide. It's wonderful to know that my communication and willingness to accommodate your schedule made a difference. Your kind words mean a lot, and I'm grateful to have you as part of our family. If there's anything else you need, just let me know!"
Profile photo of Mark Mccracken

Mark Mccracken

March 4, 2026

5  out of  5
rating by Mark Mccracken
"I needed to get new insurance binder and cards for a new truck and Hannah did a fantastic job quick and painless thank you"
We responded:
"Thank you, Mark! I'm glad to hear that Hannah was able to assist you efficiently with your new insurance binder and cards. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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sebastian O

March 3, 2026

5  out of  5
rating by sebastian O
"Polite & informative."
We responded:
"Thank you, Sebastian! I'm glad you found our service polite and informative. If you have any more questions or need assistance, feel free to reach out anytime. We’re here to help!"
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Luis Castillo

February 27, 2026

5  out of  5
rating by Luis Castillo
"Hannah and the whole Stare Farm crew are always so very pleasant to talk to... been with them for 14 years and they are super super understanding.... Keep up the good work ladies... Thank u so Very much"
We responded:
"Thank you, Luis! I'm so happy to hear that Hannah and the team have been providing you with such a pleasant experience over the years. Your continued trust means a lot to us. We’re here whenever you need us!"
Profile photo of Gene Burgess

Gene Burgess

February 24, 2026

5  out of  5
rating by Gene Burgess
"I have absolutely loved having Shannon Olson as my State Farm agent over the last couple of years. Her staff is always super friendly and knowledgeable and willing to take the time to answer all my questions. Hannah even helped me switch my homeowners insurance over to State Farm. Thank you Hanna, Shannon, and everyone in your office for being an absolute joy to work with!"
We responded:
"Thank you, Gene, for your wonderful feedback! I'm so happy to hear that you've enjoyed working with me and the team. It's great to know that Hannah and the rest of the team have been helpful and friendly. We’re always here to assist with any questions or needs you might have. Thanks for choosing us!"
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John Finnegan

February 24, 2026

5  out of  5
rating by John Finnegan
"Hannah made it so easy to understand the different coverages. Can't recommend her more."
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Robert Sahdala

February 18, 2026

5  out of  5
rating by Robert Sahdala
"Bought a new vehicle. Called Heather explained everything. It was taken care of. Great job."
We responded:
"Thank you, Robert, for sharing your experience! I'm glad Cait was able to assist you so efficiently while you were at the dealership. Her dedication to providing excellent service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime. Enjoy your new vehicle!"
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KDC

February 16, 2026

5  out of  5
rating by KDC
"Thoughtful, kind, knowledgeable agent that’ll help you with all your needs."
We responded:
"Thank you! I'm happy to know you found the service thoughtful and knowledgeable. It's great to assist with all your needs. If you ever have more questions or need further assistance, feel free to reach out!"
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Ron Sled

February 12, 2026

5  out of  5
rating by Ron Sled
"Great customer service. Thank you"
We responded:
"Thank you, Ron! I'm happy to know you appreciated our customer service. If you ever need anything else, feel free to reach out!"
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Island Girl

February 12, 2026

5  out of  5
rating by Island Girl
"Have had a fabulous experience with Shannon and her whole team. Just extremely helpful and so knowledgeable! Thank you for the great experience!"
We responded:
"Thank you for the wonderful review! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Andy Stevenson

February 10, 2026

5  out of  5
rating by Andy Stevenson
"Lais was so easy to work with. She is an awesome employee and representative of the brand."
We responded:
"Hey Andy! Lais really enjoyed working with you and appreciates your kind words. She’s happy she could assist with your homeowners coverage and make the process easy. Thank you for sharing your experience!"